Journal · Buying guide
QC film before you pay — what to look for
The film is the product until you approve it. Six things to check before you type GL.
From the bench, Los Angeles · · 2 min read
It is your piece, not a stock photo
Macro film is shot of the watch reserved for you — dial, case, clasp, movement running. If something is wrong, say RL and we pull another. That is the point of the film, not a courtesy.
Read more on quality control and how we inspect.
Six checks that catch most regrets
- Dial printing and lume — even colour, no smudge.
- Rehaut / chapter ring alignment if the reference has one.
- Bezel action and click count on dive pieces.
- Clasp and bracelet end links — solid, no rattle.
- Caseback and movement view if the reference shows them.
- Time grapher / rate note when we include one on film.
GL and RL mean what they say
GL green-lights packing. RL asks for another piece of the same reference (or a conversation if stock is thin). Do not GL to be polite — the film is there so you do not have to.
— The concierge desk, United Luxury

